Terms of service

Overview

This website is operated by hug or handshake. By visiting our shop and/or purchasing something from us, you agree to the following Terms & Conditions. Please read them carefully before using our website. If you do not agree, you should not access the site or purchase products from us.

We may update these Terms & Conditions from time to time. Any changes will be posted here, and your continued use of the website means you accept the updated terms.

1. Online Store Terms

  • You must be at least the age of majority in your country (or have parental/guardian consent) to use this shop.
  • You may not use our products or website for any unlawful or unauthorized purpose.
  • Attempting to damage the site, spread harmful code, or abuse the service will result in immediate termination of access.

2. Products & Pricing

  • All products are subject to availability. We do our best to keep information up to date but cannot guarantee that every detail (such as colors, images, or descriptions) will perfectly match the actual product.
  • Prices may change without notice. We reserve the right to modify or discontinue products at any time.
  • Our Return & Refund Policy applies to all purchases.

3. Orders & Payments

  • We may refuse or cancel any order at our discretion (for example, due to stock issues, payment problems, or suspected fraud).
  • You agree to provide accurate billing, shipping, and contact details. Incorrect or incomplete information may result in delays or cancellation.

4. Shipping & Returns

Please review our Return & Refund Policy for details on returns, refunds, and exchanges. Shipping times are estimates and may vary depending on your location.

5. Prohibited Uses

You may not use this website or our products:

  • for any illegal purpose;
  • to infringe on our intellectual property rights or the rights of others;
  • to harass, abuse, insult, harm, or discriminate against others;
  • to upload viruses, malware, or harmful code;
  • to interfere with or bypass security features of the site.

We reserve the right to terminate your access to the website if you violate these terms.

6. Limitation of Liability

Our products and services are provided “as is” and “as available.”

  • We make no guarantees that the website will be uninterrupted or error-free.
  • We are not liable for indirect or consequential damages (such as lost profits, lost savings, or loss of data).
  • In all cases, our liability is limited to the amount you paid for the product in question.

7. Intellectual Property

All content on this website — including text, images, graphics, and designs — is the property of hug or handshake or used with permission. You may not reproduce or exploit it without our written consent.

8. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bulgaria.

9. Contact Information

For any questions about these Terms & Conditions, reach us at:
hugorhandshake@gmail.com
www.hugorhandshake.com